SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Sounds Audio! Our shipping policy is designed to provide you with a seamless experience. We offer various shipping methods to ensure that your orders are delivered promptly and securely. We also offer in-store pickup during normal business hours. We take great care in packaging your products to prevent any damage during transit. The shipping costs are calculated at checkout, giving you transparency and control over your expenses.
We are committed to building trust with our customers by keeping our shipping policy simple and clear. Your satisfaction is our priority, and we strive to make sure that every order arrives on time and in perfect condition.
RETURN & EXCHANGE POLICY
At Sounds Audio, we want you to shop with confidence. If you've had a change of heart or are not completely satisfied with your purchase within 30 days we will return your items and offer a full refund. The product needs to be in new/unused/uninstalled condition. Used/Installed product would be subject to a 25% restocking fee. Installation, open parts and special order items are non-refundable.
We believe in providing a straightforward process for returns and exchanges to ensure that you can make your decisions with peace of mind. Our aim is to build trust and reassure you that your satisfaction is our priority. We are dedicated to offering high-quality products and exceptional service, and our return and exchange policy reflects our commitment to your satisfaction.